Contact Sears Parts Direct Customer Service
Sears Parts Direct Phone Numbers and Emails
Toll-Free Number:
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(888) 873-3829
Customer Service:
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(800) 366-7278
General Info:
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(870) 953-2034
Headquarters:
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(800) 252-1698
Sears Parts Direct Emails:
Contact Information
Sears Parts Direct Website:
Sears Parts Direct Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Service Hours:
Monday - Friday: 8:30am - 7:30pm
Saturday: 8:30am - 7:30pm
Sunday: 9:30am - 7:00pm
Sales Hours:
Monday - Friday: 7:00am - 9:00pm
Sunday: 8:00am - 8:00pm
How Good is Sears Parts Direct's Customer Service?
Summary of Sears Parts Direct Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sears Parts Direct?
Shipping and Delivery Question:
- “Wrong parts”
- “Missing order”
- “Was shipped a wrong part”
Return/ Replace Question:
- “Water filter replacement and air filter”
- “Need 3/8 ratchet replace”
- “The link they are sending for returns isn't there.”
Request for Information Question:
- “What is the status on receiving my patt?”
- “I need to talk to customer service I have questions”
- “Check on a refund for returned item.”
Activation/ Cancellation Question:
- “Need to cancel order and return parts so I can get credit”
- “Cancel order”
- “Cancellation”
Product/ Service Question:
- “Order received broken”
- “I want to order a new hand held garage door opener model # 13.53985DM”
- “My order and you lying about it”
Refund Question:
- “Refunds not received”
- “Having a problem getting my full refund”
- “Refund”
Payments and Charges Question:
- “Took my money, and I never received my part”
- “Bill”
- “Was charged for a part that I never received and it would cost me eight bucks for freaking shipping and I still haven't received it I should have got it on Friday”
Staff Question:
- “Could not get any service!”
- “Service on Huskavarna”
- “I want to talk with a costumer service representative not a computer.”
Account Question:
- “Verify my account”
- “Waiting for my subscription for water filter”
- “They not put my money back in my account”
Website/ Application Question:
- “Website not working”
Cards Question:
- “Update credit card”
Employment Question:
- “Employment verification”
Other Question:
- “Torque wrench”
- “Want my one year old cash retun”
- “Talk to someone”
About
, , , ,
Sears Parts Direct is an online retailer of repair parts and accessories from a broad variety of major brands. From air compressors, cooktops, dishwashers to garage doors, lawn and garden equipment, the company holds an ample stock of genuine parts from the original manufacturers, such as Amana, Maytag, Kenmore, Oster, Ford, etc. In terms of figures this constitutes 7 million parts and accessories from more than 450 manufacturers and together with 750,000 product schematics to assist a customer in product search and selection. Sears Commercial Parts is a subsidiary to deal with permanent clients with the same orders on continuous basis.
Sears Parts Direct is ranked 307 out of 1832 in Equipment category
USA
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