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Summary of Sears Parts Direct Customer Service Calls

56 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
05:29 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Sears Parts Direct to Ask about:

Shipping and Delivery:

  • “Part deliver status”
  • “Wrong part”
  • “I received the wrong item.”

Cancellation:

  • “I canceled my order and now i recieved it”

Return/ Replace:

  • “Return”

Other:

  • “Part not receive”
  • “Lies”
  • “Wrong part”

About Sears Parts Direct

Top 5 Sears Parts Direct Products

Account, Auto Part

Top 5 Likes about Sears Parts Direct

Price, Polite cs reps based in usa, Impossible to get help, I found the part on the web site, That the guy seemed concerned atfirst till i paid

Top 5 Dislikes about Sears Parts Direct

Poor customer service, Unreliable at supplying parts, Poor service, Customer sevice, That they misinformed me about the part that i was looking for

Summary

Sears Parts Direct is an online retailer of repair parts and accessories from a broad variety of major brands. From air compressors, cooktops, dishwashers to garage doors, lawn and garden equipment, the company holds an ample stock of genuine parts from the original manufacturers, such as Amana, Maytag, Kenmore, Oster, Ford, etc. In terms of figures this constitutes 7 million parts and accessories from more than 450 manufacturers and together with 750,000 product schematics to assist a customer in product search and selection. Sears Commercial Parts is a subsidiary to deal with permanent clients with the same orders on continuous basis.

Sears Parts Direct reviews and complaints

Sears Parts Direct is ranked 186 out of 1534 in Equipment category

Area Served

USA

Payment Methods

MasterCardVISA

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Sears Parts Direct Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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Products and Services Sold by Sears Parts Direct

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