Anonymous
map-marker Queens, New York
#5165832 
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Pissed off.

2.0
I received an item not ordered, was billed immediately and had to spend my time to return and have not received a refund yet
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User's recommendation: Look elsewhere

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Brad H Qzn

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#5118293 
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I Received the wrong item.

1.0
Sears Parts Direct - I Received the wrong item.
I received the wrong package and already submitted a return and shipped it back. I need to know the ETA on the actual item I ordered. Part# 410667. Lawn Mower Grass Bag. Order# W910312.
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Loss:
$10
Pros:
  • Parts look up
Cons:
  • Poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Order at your own risk.

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Tammy F.

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#4614837 
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I give a zero but you did not have that option

1.0
Sears Parts Direct - I give a zero but you did not have that option
Sears Parts Direct - I give a zero but you did not have that option
Sears Parts Direct - I give a zero but you did not have that option
Sears Parts Direct - I give a zero but you did not have that option
Sears Parts Direct - I give a zero but you did not have that option
Sears Parts Direct - I give a zero but you did not have that option
Wrong after a long conversation that the picture was a drawer not full pedastal and drawer assembly. I asked for UPS PU but she said 3-5 before UPS contacts me and after you all receive it it could be 3-5 or 7-10 business days for refund. I need to change to email return label and my husband will drop it off at a UPS STORE! Id like a call to get this completed. Thank you in advance! Tammy Fuller
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Loss:
$278
Cons:
  • Suck

Preferred solution: Full refund

User's recommendation: Don’t use Sears Parts Direct if you get the correct part # from The benifit dept. order on Sears.com b/c even the rep. Under the Benifits dept. said they get this xomplaint daily!

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guy c Soi

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 Verified Reviewer | map-marker Merrick, New York
#5143379 
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W921124 Del 9/18? Nope

2.4