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I hate this comppannnnny. I HATE THEM. I been fighting for a year to get back 22.25$. I never in my life went through so much to get my money back. And now the number I called numerous time without issue getting nowhere with these work from home reps, now the...
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Company wrote 0 private or public responses to the review from Sep 04.
1.0
I didn't like
  • Everything about this process
#1346600
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I have been fighting a return for months. They refused to cancel my order. They refused to refund me. I waited for the part to arrive months late, I returned the item and now they refuse to repay me. I am seeking legal action. Go ANYWHERE else to purchase parts. This...
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Company wrote 0 private or public responses to the review from Jul 17.
1.0
I didn't like
  • Everything about this process
#1305647
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Resolved
I ordered a washing machine motherboard that they said was in stock on the website. I paid for priority shipping to get it within 5 business days. It didn't show up so I called to find out where it was and they told me it would ship that day and was on its way to UPS....
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Company wrote 0 private or public responses to the review from Jun 22.
1.8
#1286458
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Resolved
Sears Parts Direct - DONT WASTE YOUR TIME & BAD CUSTOMER SERVICE
Sears Parts Direct - DONT WASTE YOUR TIME & BAD CUSTOMER SERVICE
PLEASE READ ALL OF THIS. It will save you a lot of frustrating time. I ordered a part from SEARSPARTDIRECT.COM The ad said SYW Reward members will receive 20,000 points if they order $50 or more and enter their SYW Reward Number. Which I did both. The ad went on to say...
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Company wrote 0 private or public responses to the review from Mar 23.
1.9
#1217796
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Resolved
Hi there, I had a very bad experience with Sears Direct Parts and I need your help. Maybe a fast response might help you retain a Sears customer. I returned unused items second day after receiving the order. USPS confirmation shows my parts arrived at your facility...
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Company wrote 0 private or public responses to the review from Nov 23, 2016.
Anonymous
Andrei

Called again and got the reimbursement for the full amount. Problem solved.

2.5
#960428
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Contact Sears Parts Direct

Mailing Address:
Sears PartsDirect
1300 Louis Henna Blvd
Round Rock, Texas 78664
United States
Phone:
(888) 873-3829
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