Product: Sears Parts Direct Delivery Service Clear all filters (0 of 7 reviews match)
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Sears Parts Direct Delivery Service Review

1st part never came and then when they did send it it was the wrong part. Now after returning it they have no record. And the refund is delayed because they have not received it at their warehouse but online instructions return instructions says that it will be refunded after it is checked in at UPS.
1.0
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Sears Parts Direct Delivery Service
#1032119
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I called to order a part that their warranty does not cover and I was quoted one price for the part with a delivery date of 5-7 days.I called back to actually order the part and was given a much higher price with an estimated delivery date of 14 days. After much...
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1.0
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Sears Parts Direct Delivery Service
#951629
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Sears Parts Direct stated on their website that my small and light in-stock part would arrive in 3 days: Ordered 10/25, promised delivery specifically on 10/28. And they charge $10 shipping for a minimal part which is shipped free by many of their online competitors....
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1.1
Product
Sears Parts Direct Delivery Service
I didn't like
  • Lousy service
#945137
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Ordered a part for my refrigerator from Sears Parts Direct on May 19th to be delivered Saturday May 21. I paid considerably more for this option then for the delivery to be on May 23. Called them up to see where the part was on the 21st. The answer was it won't be...
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Sears Parts Direct Delivery Service
#852187
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I ordered 2 parts for a Craftsman Band saw. Both parts gleefully were said to be in stock! Tried to pay with a Visa card, 3 tries, rejected each time. Then called customer rep, she took the order, the Visa went right thru, same numbers, I should have guessed then that...
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1.6
Product
Sears Parts Direct Delivery Service
I didn't like
  • Read the above
#849119
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I used sears parts direct to buy a mandrel that says IN STOCK(and still does on website) for a mandrel that cost 55.00. I spent an extra 33.00 to have shipping expedited...it is now 05/09/2016 almost 2 weeks later and 3 phone calls to the CALL CENTER and still have no...
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1.0
Product
Sears Parts Direct Delivery Service
#844218
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This problem has been going on for weeks and I am still pissed because of the lack of customer service at this company. On April 23, 2013 I called for a return label for this glass shelf that was delivered by the post office and it was left out in the rain and to top...
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SearsCares
SearsCares

Dear momornana, We are truly sorry to hear of the unpleasant experience you have encountered with receiving your return label and for any inconvenience this has caused. My ...

Product
Sears Parts Direct Delivery Service
#406061
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