Product: Sears Parts Direct Shipping Service Clear all filters (0 of 86 reviews match)
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Item in stock, I paid expedited shipping to arrive Wed, they send email on Tuesday that it is back ordered. I cancel, and overseas phone conversation was a verbatim reading of my order with a cancellation taking 3 days to cancel. They can't cancel the order they have...
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Sears Parts Direct Shipping Service
#1353523
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Sears Parts Direct - They are thieves

I ordered part and never received them.
1.0
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Sears Parts Direct Shipping Service
#1351902
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I was given the wrong part number from a sears employee. Returned my part and my tracking number shows they received it, when I called a week later after waiting on hold for 23 mins, I could not understand the woman on the line. they said I should have my refund in 3...
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1.8
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Sears Parts Direct Shipping Service
#1341564
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Sears Parts Direct - Poor custumer service scam
I ordered a part for my grill on 7/7/18 according to there web page it was in stock and would recieve by 7/16/18. I never got a conformation email stating that it was shipped. I called on 7/17/18 when I didn't revieve the part and spoke with a rep stating that she...
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1.0
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Sears Parts Direct Shipping Service
#1308981
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DO NOT USE SEARS PARTS DIRECT ---- ITS A SCAM ---- THEY WILL TAKE YOUR MONEY! I visited the Sears store in Sugar Land almost 3 months ago and they instructed me to purchase a refrigerator part via SEARS PARTS DIRECT (online)! DO NOT purchase anything on this website!...
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1.0
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Sears Parts Direct Shipping Service
I didn't like
  • Everything about the service was garbage
#1308683
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Sears Parts Direct - It's been 4 weeks and I haven't received my order

It's going on a month and I haven't received my order of two self-propelled tires for my lawn mower I can't get in touch with anybody to find out any details on the order I called your hotline and no one ever answered the phone I am I going to resolve this problem if I can't talk anymore
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Sears Parts Direct Shipping Service
#1307039
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Next day I receive a voicemail message stating my part would be shipping out within 24 hours. I guess my request was denied. I received the part a few days later and now I have to take time to return it, thanks to SEARS PARTS DIRECT. With customer service like this no...
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1.7
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Sears Parts Direct Shipping Service
I didn't like
  • Cancellation policy
#1306818
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Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
I ordered a dryer drum for a Kenmore Elite dryer back in May and had an appliance company come and install this drum only to discover that it wouldn't properly fit. After another attempt the service tech. removed the drum and measured across the diameter and found that...
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Sears Parts Direct Shipping Service
I didn't like
  • Service and shipping
#1285889
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Ordered part Tuesday, said it would be here Friday. Thursday comes, no tracking number so I call. Woman says (barely understand) it is in processing but expected deliver is still Friday. I know that's not going to happen. Friday comes, no part. Call back, part is still...
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1.9
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Sears Parts Direct Shipping Service
I didn't like
  • Unable to understand east indian customer service rep
  • Lying about shipping time
#1281093
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Top Rated Products in Shipping Services Category

Sears Parts Direct Products and Services

I ordered 5 parts to fix various lawn equipment and I was told that all 5 parts were in stock and I could expect delivery in 4 days. 2 days later, I get an email "Status Update", which I assumed would be a shipment tracking number. When I opened it, all 5 parts status...
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Anonymous
The H33l with sears

Sears part is a joke they will take your money and not send the parts out when they said they would you may have them in a month or two a 95.00 lesson

1.0
Product
Sears Parts Direct Shipping Service
I didn't like
  • Unreliable at supplying parts
  • Poor customer service
  • Fraudulent delivery promises
#1274164
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