Product: Sears Parts Direct Shipping Service Clear all filters (0 of 76 reviews match)
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Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
Sears Parts Direct - Shipping and delivery of continued damaged parts.
I ordered a dryer drum for a Kenmore Elite dryer back in May and had an appliance company come and install this drum only to discover that it wouldn't properly fit. After another attempt the service tech. removed the drum and measured across the diameter and found that...
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Product
Sears Parts Direct Shipping Service
I didn't like
  • Service and shipping
#1285889
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Ordered part Tuesday, said it would be here Friday. Thursday comes, no tracking number so I call. Woman says (barely understand) it is in processing but expected deliver is still Friday. I know that's not going to happen. Friday comes, no part. Call back, part is still...
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1.9
Product
Sears Parts Direct Shipping Service
I didn't like
  • Lying about shipping time
  • Unable to understand east indian customer service rep
#1281093
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On 4-26-18 I ordered a washer drain pump motor. Paid by credit card & part didn't arrive in 7 days as promised. I called customer service(CS) after 9 days. All CS reps were of foreign accent with poor English. disconnected me 2 times & had great difficulty finding my...
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1.2
Product
Sears Parts Direct Shipping Service
#1248706
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15 phone calls- ordered three repair items. one box arrived with two items, one was broken. called and I was assured part would be re-shipped. Email received 4 days later, part is not available and no one can answer me the simple question of what replaces it. Still...
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Sears Parts Direct Shipping Service
#1245678
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Ordered "In Stock" part for our washer, order No. W412604, with expedited delivery. Order was confirmed to deliver Tuesday April 24, 2018. On April 24 I called to find status of order and was told it was in process. I then asked when would it arrive. I was told it...
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2.2
Product
Sears Parts Direct Shipping Service
I didn't like
  • Deserve a 0 rating
#1241541
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ORDERED PARTS ON SUNDAY , WAS INFORMED THE QUICKEST WAY TO GET THE PART WAS EXPEDITED SHIPPING AND PARTS WILL BE AT MY HOME ON TUESDAY, TUESDAY I CALL FOR A TRACKING #, IM INFORMED THEN IT HASNT SHIPPED YET AND MIGHT BE TOMOROW. I REQUESTED TO CANX ORDER AND THEY TELL...
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Anonymous
Susie

Ordered a cooktop *** from Sears on 4-3-18. 19.47 for *** and 8.99 shipping. They took my money and then got email it’s back ordered until July. Called up to cancel order, nee...

Anonymous
Lester

Why would you stoop to a verbal altercation like you've described ? ... that is absolutely never the way to accomplish anything and will certainly backfire regardless ... you ...

Product
Sears Parts Direct Shipping Service
#1235268
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I order power supply for my Pioneer A91 d Part number ATT1047 I spent $80 + PP. Nothing after 1 months few hours on the phone mails etc . Nothing happened de play me and asked me put another order. After long time i have recive money minus some 'fees'. And info not in...
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1.4
Product
Sears Parts Direct Shipping Service
#1235156
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We ordered a Samsung door bin in January. It's now April and the item has been on back order over 4 times. Every time we call, we are promised 10% off the already billed item, and we still haven't even recieved that. And before I forget, we were told the item would be...
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1.0
Product
Sears Parts Direct Shipping Service
#1225201
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I tried to order a microwave bracket on March 17th it gave me the option for expedited shipping to have it by Tuesday the 20th. When I called on the 21st they said not their problem it wouldn't ship until Monday because NOONE ships on the weekend. I expressed Amazon...
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1.1
Product
Sears Parts Direct Shipping Service
#1219665
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Our washing machine took a dump. Ordered replacement parts from www.searspartsdirect.com because their website said the parts were IN STOCK AND READY TO SHIP with the expected delivery date of April 5. Today, March 26, I get an email saying my parts have been back...
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1.3
Product
Sears Parts Direct Shipping Service
I liked
  • I found the part on the web site
I didn't like
  • I still do not have my part
#1219490
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