I ordered some parts to fix my air compressor. Their took the money 250.00 in less than a minute.
When I got the email to confirm it said estimated delivery was more than a month away. I called to cancel in less than 10 minutes. That was a month and 5 phone calls ago and I have still not received parts or cancellation or my money back. I was told today that they can not refund my money until I receive the parts and return them.
I have never heard of anything this stupid ever. I can't believe they get away with this. The BBB will be getting a complaint on this today.
Can you believe that a company wold tell me that they can take my money but the can not refund it? I am so mad I can't fathom this.
Product or Service Mentioned: Sears Parts Direct Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $250.
Preferred solution: Full refund.