I have a Craftsman 12" Drill Press model 34985. I needed part # S34985-46, "Feed Return Spring and Seat Assembly".
Was told by your agent that this item is not longer available but there is a replacement part number, 0VJK My order # C001226. Item was NOT compatible. Second contact with a Sears agent found another part number and was able to show me a photo. I confirmed that the photo is the correct item.
Part number S34984-47. My order # E514515. Item was NOT compatible and did not resemble the photo. I again contacted Sears.
The agent confirmed that the item i need is no longer available. I contacted Craftsman company and received confirmation that the item is no long available.
Now I have broken drill press in my shop that is worth less to me than a boat anchor, and I live no where near the water. I expect full refund to be applied to my AMEX card which I used to purchase unusable product.
Product or Service Mentioned: Sears Parts Direct Shipping Service.
Reason of review: Not as described.
Monetary Loss: $30.
Preferred solution: Full refund.